That way, you aren’t duped into buying a refurbished phone with a low-quality, off-brand battery that would present safety issues.
And the seller must maintain an internal quality management system that can identify defects in a timely manner.Īmazon also says in its Quality Policy that Renewed products should only contain original manufacturer parts: batteries, screens, speakers and so on. The product’s markings should all be intact (with no new markings, logos or other branding allowed). Items must have no cosmetic damage that is visible from 12 inches away. Having said that, Dan Vanwijk, director of marketing and eCommerce at refurbisher and retailer TechforLess, tells me that Amazon’s standards are quite clear: Each of those third parties, in turn, have their own refurbishing practices, customer service departments and user reviews. While the company does refurbish its Echo, Fire, Kindle and other Amazon-branded products, most of the Renewed listings you’ll see on Amazon are refurbished and sold by third-party businesses. What does “like new” mean? First, it’s important to note that Amazon doesn’t refurbish all of its Renewed products. To help you navigate the particulars, we dug into their refurbished shelves online, asked retailers directly for guidance and consulted experts on how each retailer approaches its second-hand offerings. That’s the short version of how you should approach buying anything refurbished from these retailers. Target appears to offer multiple types of refurbished products, including some directly from manufacturers, leaving you to look up their standards individually. The return policy can vary from seller to seller. Walmart’s refurbishing policies are a bit confusing, with some refurbished products carrying a “Certified” label while others do not, suggesting different standards for each. A few come refurbished by third parties and all are backed by Best Buy’s return policy and a warranty that’s usually shorter than that of a new product. Unlike Amazon, Best Buy refurbishes most of its products using an in-house Geek Squad team. eBay is home to plenty of refurbished products from third parties, but they also recently launched a Certified Refurbished program that gets you big discounts on products repaired directly by the manufacturers who make them - with a two-year extended warranty to go with them. Amazon lays out guidelines that refurbishers must adhere to and covers all Renewed products under a Renewed-only extended return policy. Amazon calls its refurbished products Renewed, which usually come from third-party sellers on the site. 
When it comes to refurbished products, Apple is one of the best in the business, providing like-new products with good warranties at a discount. And some manufacturers refurbish devices themselves and sell directly to the customer. While you can buy refurbished products directly from the folks who fix them up, you can also buy them from big retailers like Amazon, Best Buy, Walmart, and Target - but you need to read the fine print to know what you’re getting. SHOULD I BUY REFURBISHED MACBOOK HOW TO
Shopping How to buy an unlocked phone, according to a tech expertĮvery manufacturer and store is different, however. Plus, you get that slightly-warm-and-fuzzy feeling having kept one more item out of a landfill, which is crucial in the age of “disposable” phones and laptops. However, as someone who’s bought many used and refurbished products over the years, I’ve easily saved enough over the long haul to pay for the one or two duds that have come my way.
It may, however, have some minor cosmetic imperfections, and it won’t always come with the same warranty that a brand new product could boast. This allows you to get a fully working, virtually new product at a sizable discount. Since the product isn’t new, retailers don’t price it as new, though it should function just as well.
“It can mean whatever someone wants it to mean.”īroadly speaking, he explains, a refurbished product is usually a used or returned product that has been repaired, cleaned up and tested to be in good working order. “I hate the word ‘refurbished,’” says John Bumstead, a longtime MacBook refurbisher based in Minneapolis. There are no universal guidelines that define the word “refurbished,” which can make things a bit confusing for anyone looking to wade into these uncharted waters. Shopping How to best sanitize your phone and other tech What does 'refurbished' mean?
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